Privacy Policy

Last updated: June 24, 2026

Riften (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you access riften.ai (the “Site”) and use related services.

By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site.

1. Information We Collect

We may collect the following types of information:

Information you provide. You may provide personal information such as your name, email address, company name, and any details you submit through forms, requests, or messages.

Business data you upload. If you use our services, you may provide business data such as leads, notes, contact details, phone numbers, addresses, and related customer or prospect information.

Usage information. We may collect information about how you interact with the Site, including pages visited, referring pages, actions taken, and time spent.

Technical information. We may collect IP address, browser type, device information, operating system, and similar diagnostic data.

2. How We Use Information

We use information to:

  • provide, operate, maintain, and improve the Site and our services

  • respond to your requests, questions, and support needs

  • communicate with you about products, updates, and offers

  • analyze performance, usage, and the effectiveness of the Site

  • protect the security and integrity of the Site and our services

  • comply with legal obligations and enforce our agreements

We do not use your private business data to train public AI models unless we separately obtain your permission.

3. How We Share Information

We do not sell your personal information.

We may share information with:

  • service providers who help us host, operate, analyze, secure, or deliver our services under appropriate confidentiality obligations

  • authorities or third parties when required by law or when necessary to protect our rights, users, or services

  • successors in connection with a merger, acquisition, financing, restructuring, or sale of assets

4. Data Retention

We retain information for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

You may request deletion of your data by contacting us, subject to legal, security, and operational retention requirements.

5. Security

We use reasonable technical and organizational measures designed to protect information, including secure hosting, access controls, encryption where appropriate, and internal safeguards.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to:

  • access the personal information we hold about you

  • request correction or deletion of your information

  • object to or restrict certain processing

  • request your information in a portable format

  • withdraw consent where processing is based on consent

To exercise any of these rights, contact us at privacy@riften.ai.

7. Cookies and Tracking

The Site may use cookies and similar technologies to operate, analyze usage, remember preferences, and improve performance.

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

8. Third-Party Links

The Site may link to external websites. We are not responsible for the content, security, or privacy practices of third-party websites, and we encourage you to review their policies.

9. International Transfers

If you access the Site from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where we or our service providers operate.

10. Children’s Privacy

The Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy at any time. When changes are made, the “Last updated” date will be revised.

Continued use of the Site after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact privacy@riften.ai.